UNDER NEW MANAGEMENT
Smooth Torque Marine is pleased to announce the transition of ownership from Dale and Anne, to the dynamic duo of Glenn and Monique. Dale and Anne, the visionary founders of Smooth Torque Marine, have laid an exceptional foundation that has allowed the business to thrive. Under their leadership, Smooth Torque Marine has become synonymous with quality, reliability, and innovation in the marine industry.
Dale and Anne’s unwavering commitment and passion for excellence have paved the way for this seamless transition. Their strategic foresight and dedication have equipped Glenn and Monique with the tools and knowledge necessary to continue the company’s legacy of success. Glenn and Monique bring a fresh perspective and renewed energy to Smooth Torque Marine, promising to uphold the high standards and core values established by the dynamic founders.
Glenn’s extensive experience in marine engineering, combined with Monique’s expertise in business management, ensures a balanced and forward-thinking approach to the company’s future. They are deeply committed to maintaining the trust and satisfaction of Smooth Torque Marine’s valued customers, while also exploring new opportunities for growth and innovation.
As Smooth Torque Marine embarks on this exciting new chapter, Glenn and Monique are eager to honour Dale and Anne’s legacy and build upon the strong foundation he has established. Their vision is to continue delivering exceptional marine solutions, ensuring Smooth Torque Marine remains a leader in the industry for years to come.
Smooth Torque Marine
Meet Glenn: The Heart of Smooth Torque Marine
Glenn’s journey in the marine industry began at the age of 16 when he rebuilt his father’s inboard ski boat, powered by a 292 petrol Y block, from the ground up. His passion for marine engineering led him to complete trades in both automotive and diesel engineering, gaining extensive experience with boats in Sydney and Mackay.
Driven by his dedication to the marine industry, Glenn pursued and achieved a Master 5 accreditation and MED 1 certification, further solidifying his expertise and commitment.
Glenn writes “At Smooth Torque Marine, we take pride in our exceptional customer service and satisfaction. These principles are not just buzzwords for us; they are the foundation of our core beliefs. Coupled with our integrity and extensive knowledge, they make us a powerhouse for all your marine requirements. Trust Smooth Torque Marine to deliver excellence in every aspect of marine vessel servicing.”
TESTIMONIALS
I would like to take this opportunity to express my gratitude for the services you provided to Second Wind. When I called you and told you we had an issue with our Generator and we were on a tight schedule you showed up the same day, correctly diagnosed the issue and offered a number of solutions and to me always thinking of what was the best for us.
I also appreciate the fact that you did all that run around for a solution and when you presented your account you only charged for the work you did and not all of it. You were also very efficient and knowledgeable.
The best of luck on all your endeavors.
Eduardo & Sylvie
We are a 18 meter sailboat circumnavigating. We developed an unexpected problem – a leaking shaft seal with water intrusion. Smooth Torque Marine and Mackay Marina and Shipyard were extremely accommodating.
We were hauled the next day and Glenn Moore from Smooth Torque Marine completed repairs in a timely and professional manner. His competence, experience, and friendly demeanour were reassuring. In the days following the repair, he stopped by to check that all was well and we received several emails checking on us.
The level of service we received in Mackay exceeds the major shipyards we have visited in the USA and Australia. We can highly recommend Smooth Torque Marine and Mackay Shipyard.
Arden and Jim
SV Kalli
Hylas 56
Smooth Torque Marine
Meet Monique: The Face of Smooth Torque Marine
Monique, the Business Manager for Smooth Torque Marine, brings a wealth of expertise and a decade of customer service excellence to her role. With ten years experience in customer service, Monique has honed her ability to understand and meet the diverse needs of clients, ensuring they receive the highest level of care and satisfaction.
Her journey in customer service has been marked by a commitment to excellence, attention to detail, and a genuine passion for helping others. In her role as Business Manager, Monique leverages her extensive background to foster strong relationships with clients, partners, and team members. Her deep understanding of customer dynamics and exceptional communication skills enable her to navigate complex situations with ease, always striving for positive outcomes. Monique’s approach is rooted in empathy and proactive problem-solving, ensuring that every interaction is handled with professionalism and a personal touch. Monique’s leadership is characterized by her dedication to continuous improvement and innovation. She is always exploring new strategies to enhance the customer experience and streamline business operations.
Her vision for Smooth Torque Marine is to maintain the company’s reputation for excellence while driving growth and innovation. Monique’s blend of customer service expertise and business acumen makes her an invaluable asset to the Smooth Torque Marine team, ensuring the company’s continued success and client satisfaction.
Marine Vessel Servicing
Discover Smooth Torque Marine: Masters of Marine Vessel Maintenance
At Smooth Torque Marine, we go beyond standard marine vessel maintenance to offer a truly exceptional experience. Our passion for the maritime world drives us to provide unparalleled care and expertise for every vessel we service, ensuring you enjoy worry-free adventures on the water.
From luxurious yachts to hardworking fishing boats, our skilled team is adept at handling a wide range of maintenance needs. Utilising the latest tools and cutting-edge technology, we deliver services that cover routine check-ups, intricate repairs, and extensive overhauls. Each maintenance plan is meticulously crafted to suit the specific requirements of your vessel, guaranteeing peak performance and longevity.
Customer satisfaction isn’t just a goal for us—it’s our foundation. At Smooth Torque Marine, we pride ourselves on a commitment to integrity, precision, and reliability. Our holistic approach to vessel maintenance means we preemptively tackle potential issues, ensuring your vessel remains in prime condition.
Entrust your marine vessel to Smooth Torque Marine and experience the distinct blend of expertise, dedication, and personalised service that sets us apart. With us, your vessel’s maintenance is not just in good hands; it’s in the best hands. Sail smoothly and safely with Smooth Torque Marine by your side, no matter where your maritime journeys take you.
Inboard Diesel Engine Servicing
Smooth Torque Marine: Inboard Diesel Engine Servicing
Smooth Torque Marine are your go-to experts for inboard diesel marine engines. With a deep love for the sea and years of hands-on experience, we’re here to ensure your vessel’s engine runs smoothly and efficiently. Whether you own a commercial fishing boat, a luxury yacht, or a recreational cruiser, our certified technicians have got you covered.
We know how vital your engine is to your vessel’s performance and safety. That’s why we offer a full range of services, from routine maintenance and detailed diagnostics to complex repairs. Our team uses the latest tools and genuine parts to deliver top-notch work, ensuring your engine’s reliability and longevity.
What sets Smooth Torque Marine apart is our dedication to customer satisfaction. We provide personalised service, taking the time to understand your specific needs and delivering solutions that meet the highest standards. Our technicians are not just experts—they’re passionate about the marine industry, which means your vessel gets the care and attention it deserves.
When you choose Smooth Torque Marine, you’re choosing a partner committed to the best performance of your inboard diesel engine. We pride ourselves on our integrity, expertise, and dedication to quality. Let us keep your engine in peak condition so you can enjoy hassle-free adventures on the water.
Reach out to Smooth Torque Marine today to learn more about our inboard diesel engine services. Let us help you navigate the seas with confidence and peace of mind.
On Site Welding Fabrication
Smooth Torque Marine: On-Site Welding Fabrication Services
At Smooth Torque Marine, we bring our expert welding and fabrication services directly to you with our on-site solutions. Specialising in marine applications, we understand the unique demands and challenges of maintaining and repairing vessels. Our mobile welding fabrication unit is equipped with state-of-the-art tools and technology, ensuring that we can handle any job, big or small, right where your vessel is docked or moored.
Our team of certified welders and fabricators is highly skilled in working with a variety of materials, including steel, aluminum, and stainless steel. Whether you need custom modifications, structural repairs, or new installations, we provide precise and durable solutions tailored to your specific requirements. From reinforcing hulls and repairing damaged components to crafting custom parts and fittings, our on-site services ensure minimal downtime and maximum convenience.
At Smooth Torque Marine, we pride ourselves on our commitment to quality and customer satisfaction. Our mobile welding and fabrication services are designed to be efficient, reliable, and of the highest standard. By bringing our workshop to your location, we eliminate the hassle of transporting your vessel, saving you time and effort.
Choose Smooth Torque Marine for all your on-site welding and fabrication needs. Experience the seamless blend of expertise, convenience, and exceptional craftsmanship that defines our service. Let us help keep your vessel in top condition, ready for any adventure on the water.